Flat Rate Deliveries within GTA

T & C

Terms & Conditions

Return Policy

Please inspect your parts immediately upon receipt in case of damage, shortage, or other discrepancies.

LaBastie will replace or, at our option, will allow credit for the purchase price of such material if:

  • material is defective or not in conformity with the agreed specifications.
  • we must be notified within 3 working days of receipt of the order; otherwise, we cannot be held responsible.

Returns are subject to a maximum of 20% restocking charge. The cost of returning goods is the customer’s responsibility unless the error is attributable to LaBastie. Contact our office to obtain a returned goods authorization (RGA) number. Please note that returns are only accepted up to 30 days after purchase from the invoice date.

 

For Stainless Steel returns:

  • Items must be in original packaging and in good condition.
  • We reserve the right to reject any return that does not meet the above.

 

No Returns on Glass Panels once received by the customer 

Glass panels must be inspected thoroughly upon pick up or delivery for any damage, scratches, chips, or manufacturer defects. Kindly contact us directly shall you have any issues, to discuss possible options in special circumstances. 

Product Description and Image Color

LaBastie attempts to be as accurate as possible; however, LaBastie does not warrant that product descriptions and product images or other content of this Site are accurate, complete, reliable, current, or error-free. In the case of images, LaBastie has made every effort to display the colours of our products that appear on this Site as accurately as possible. However, as the actual colours you see will depend on your monitor, LaBastie cannot guarantee that your monitor’s display of any colour will be accurate. Please note that some images appear in black and white form; hence, the actual colour will not be accurate. In addition, LaBastie cannot be responsible for errors in typography or photography, and LaBastie reserves the right to cancel any order at any time. If a product offered by this Site is not as described or portrayed, your sole remedy is to Contact Us immediately and return it in unused condition. Please refer to the Return Policy in the Customer Service section of this site for further details.

Pricing Information

Except where noted otherwise, the List Price displayed for products on this Site represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. Pricing is subject to change without notice. With respect to items sold by this Site, we cannot confirm the price of an item until you place an order; however, we do NOT charge you until after your order has been processed and is ready for shipping. Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we discover a mispricing, we will do one of the following: If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of the cancellation.

Warranty of Information on Website

While every effort is made to ensure that the information contained on this Site is accurate, LaBastie does not warrant the accuracy, completeness, or suitability of any such information. The use of this Site is at your own risk. All Site content is made available on an “as is” basis, without warranty of any kind, either express or implied, including as to fitness for a particular purpose or for merchantability.

Under no circumstances shall LaBastie, its officers, directors, employees, agents, or related entities be liable for any direct, indirect, special, punitive, aggravated, consequential, or other damages, whatsoever caused, arising from, or in connection with the use of this Site.

All Site content, including the pricing of products, is subject to change without notice.

Limited Warranty & Liability

All LaBastie merchandise is produced to standard and commercial tolerances. We warrant our products to be free from defects in workmanship and materials. No other warranty is expressed or implied unless provided otherwise. LaBastie makes no warranty concerning the merchantability of the products or their suitability or fitness for any particular purpose or use.  

 

The customer is responsible for testing and verifying the suitability of the product for its intended use.

We are not responsible for any loss, damage, or compensation from the use of the product. We are not responsible for and have no role in any manner in which our products are used, installed, or combined in any particular project or environment. The customer is solely responsible for complying with all applicable building codes and related regulations. Before commencing a project, the customer should consult with appropriate building departments and/or its professional advisors to ensure compliance with all relevant requirements.

 

LaBasties liability is limited at our election to: 

 

  • issue an in-store credit of the customer’s purchase price; 
  • replacement of the product; or
  • repair of the product.

Your Account

If you use this Site, you are responsible for maintaining the confidentiality of your account and password information and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. In addition, Labastie reserves the right, and you authorize Labastie to use and assign all information regarding Site uses by you and all information that you may provide. This Site and Labastie also reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Copyright

All website content is copyrighted and owned by LaBastie. The materials on this Website (henceforth “Site”) may only be used for informational purposes. This Site provides its services to you subject to the following terms and conditions. If you visit or shop at this Site, you agree to be bound by these Terms of Use and to comply with all applicable laws and regulations. This Site reserves the right, in its sole discretion, to update or modify these terms and conditions at any time without prior notice to you, and the modifications take immediate effect upon posting. By use of this Site after such posting, you agree to be bound by the updates and changes made. For this reason, we encourage you to review these Terms of Use carefully whenever you use this Site. If you do not accept these Terms of Use, please do not use this Site. Furthermore, Labastie reserves the right, in its sole discretion, to modify or remove any content appearing on the Site at any time.

Site Access

LaBastie grants you permission to display, copy, distribute, and download materials at this Site for non-commercial purposes only, provided that the materials are not modified in any shape or form, and all copyright and proprietary notices are kept intact. This Site or any portion of this Site may not be reproduced, duplicated, distributed, sold, or otherwise exploited for any commercial purpose without the express written consent of LaBastie. In addition, any collection and use of any product listings, descriptions, or prices, or any derivative use of this Site or its contents, may not be used for the benefit of another merchant. Any unauthorized use terminates the permission of Site access granted by LaBastie. Should you wish to link to this Site, you may create a hyperlink to the homepage of this Site provided that the link does not portray LaBastie or this Site, or its products or services, in a false, misleading, derogatory, or otherwise offensive manner. You may not use any LaBastie or Site logos or other proprietary graphic or trademark as part of the link without express written permission from LaBastie.

By using this Site, you also acknowledge all responsibility or liability for any damages caused by viruses that may infect your computer equipment on account of your access to, use of, or browsing in the Site, or your downloading of any materials from this Site is your responsibility and not that of LaBastie. Furthermore, LaBastie is not liable for any defamatory, offensive, or illegal conduct of any user and that you agree to not be involved in such activity as it relates to the Site.

Reference on this Site to any third-party entity, product, service, procedure, or source of information should not be considered an endorsement by LaBastie.

This Site does not sell products to children and only sells them to adults, who can make purchases using a number of payment methods, including Debit, or Cash. If you are under 18, you may use this Site for informational purposes only; otherwise, you may only use this Site under the supervision of a parent or legal guardian.

Applicable Laws

By visiting this Site, you agree that the laws of the province of Ontario, Canada, without regard to principles of conflict of laws or provisions, will govern these Terms of Use and any dispute of any sort that may arise between you and this Site or LaBastie. In the event that you have violated these terms and conditions, you agree to be responsible for any liability, loss, claim, litigation, and expense, including reasonable attorney’s fees incurred in relation to your violation of the use of this Site.